Contact DRELUXE SECURITY SERVICE LTD

Speak with our expert security team

Reach DRELUXE SECURITY SERVICE LTD for inquiries, service requests, or security consultations. Our Birmingham-based team supports businesses, properties, events, and private clients across the UK.

Office
59 Sir Benjamin Stone Way, Birmingham, England, B23 5UL

Consultation Request Form

Request a security consultation

Submit your details and security requirements using our streamlined contact form. A DRELUXE SECURITY SERVICE LTD specialist will review your enquiry and follow up within one business day.

We use your email only to respond to your enquiry.

Include the type of site or event, estimated dates, operating hours, and any known risks.

Preferred contact method

We will follow your stated preference where possible.

Your personal information is handled confidentially and used solely to respond to your enquiry, in line with our privacy policy.

We aim to respond to all new enquiries within one business day.

How to start

From first contact to full deployment

Understand how DRELUXE SECURITY SERVICE LTD moves from your initial enquiry to a fully deployed security solution, designed around your risk profile and operational needs.

For a deeper overview of our methodology and risk-led planning approach, you can also review our dedicated Process and Solutions pages.

1. Initial contact

Share your security requirements using the contact form, by phone on +447347616700, or via email at [email protected]. We capture key details such as site type, operating hours, event dates, and any known incidents.

2. Security needs assessment

A security specialist will schedule a call or meeting to clarify your objectives, risk tolerance, compliance obligations, and existing measures. For most assignments, we recommend a no-obligation on-site risk assessment.

3. Proposal development

We prepare a tailored proposal outlining recommended guarding levels, patrol patterns, access control measures, reporting routines, and escalation paths, together with transparent pricing and deployment timelines.

4. Mobilisation & deployment

Once approved, we schedule staff, brief our officers, align with your on-site teams, and implement all agreed procedures. We can integrate with your existing systems and reporting tools where required.

5. Ongoing service support

Throughout the contract we provide regular reviews, performance reporting, and rapid escalation support. Our team remains available to adapt coverage as your operations or risk environment change.

Emergency contact guidelines

Urgent security needs & incidents

For urgent security issues requiring rapid deployment or immediate incident support, calling us is the fastest way to activate assistance.

When to call our emergency line

  • Active or suspected break-ins, vandalism, or trespassing
  • Threats against staff, customers, or visitors
  • Security failures affecting critical infrastructure or assets
  • Last-minute guard cover required to maintain compliance

Emergency line: +447347616700

In all life-threatening situations, you must first contact the emergency services by dialling 999. Our team can then coordinate with you on follow-up security measures.

Booking a security assessment

To strengthen your long-term security posture, you can arrange a no-obligation on-site risk assessment with DRELUXE SECURITY SERVICE LTD.

  • Structured review of site layout, access points, and blind spots
  • Evaluation of existing guarding, patrols, CCTV, and lighting
  • Identification of priority risks and practical mitigation options
  • Clear, written recommendations aligned with your budget and compliance needs

Use the consultation form on this page or contact us directly to schedule an assessment at a time that minimises disruption to your operations.

Book a security assessment

Frequently Asked Questions

Client questions about coverage, processes, and response times

Below are concise answers to common questions from clients planning security for sites, teams, or events. For more insights and guidance, you can also explore our Insights page.

Which areas do you cover?

We primarily serve clients in Birmingham and the wider West Midlands, with the capability to support suitable contracts throughout the UK. For national portfolios or multi-site coverage, please share full location details so we can confirm availability.

How quickly can you respond to a new request?

For standard assignments, we typically arrange an initial discussion within one business day and can mobilise within an agreed timeframe once terms are confirmed. For urgent requirements, call our team directly so we can assess whether accelerated deployment is possible.

Do you provide short-term or event-only security?

Yes. We support one-off events, short-term guarding for higher-risk periods, and ongoing contracts. Please provide event dates, expected attendance, and venue details so we can recommend an appropriate level of coverage.

Can you work alongside our existing systems or providers?

We regularly integrate with client access control systems, visitor management tools, and other security providers. During the assessment phase we discuss handover points, reporting formats, and communication protocols to ensure seamless collaboration.

How is my information protected when I contact you?

Your personal information is handled confidentially and used only to respond to your enquiry, manage your account, or deliver agreed services. For full details, including your rights, please see our Privacy Policy.

What is the best way to get started?

The simplest way to begin is to complete the consultation form on this page with as much detail as possible, or call us on +447347616700. We will then guide you through our assessment, proposal, and deployment process step by step.

Ready to discuss your security requirements?

Share your plans for a site, portfolio, or event and DRELUXE SECURITY SERVICE LTD will design a security approach built around your risks, people, and operations.