How to start
From first contact to full deployment
Understand how DRELUXE SECURITY SERVICE LTD moves from your initial enquiry to a fully deployed security solution, designed around your risk profile and operational needs.
For a deeper overview of our methodology and risk-led planning approach, you can also review our dedicated Process and Solutions pages.
1. Initial contact
Share your security requirements using the contact form, by phone on +447347616700, or via email at [email protected]. We capture key details such as site type, operating hours, event dates, and any known incidents.
2. Security needs assessment
A security specialist will schedule a call or meeting to clarify your objectives, risk tolerance, compliance obligations, and existing measures. For most assignments, we recommend a no-obligation on-site risk assessment.
3. Proposal development
We prepare a tailored proposal outlining recommended guarding levels, patrol patterns, access control measures, reporting routines, and escalation paths, together with transparent pricing and deployment timelines.
4. Mobilisation & deployment
Once approved, we schedule staff, brief our officers, align with your on-site teams, and implement all agreed procedures. We can integrate with your existing systems and reporting tools where required.
5. Ongoing service support
Throughout the contract we provide regular reviews, performance reporting, and rapid escalation support. Our team remains available to adapt coverage as your operations or risk environment change.